A PR agency run by former journalists who guarantee results.

We only invoice you once we've achieved the results we've agreed

We're former national journalists who now run a PR agency, so we know what makes a story because we used to decide what ran. Founded in Manchester in 2013, with a second team in London, we get clients into the national press, into Google and into AI answers, and we agree the results in writing before we start.

  • PRWeek Global Awards winner
  • Select Car Leasing: 10,000+ pieces of coverage
  • Prestige Flowers: 2,400+ pieces of coverage
  • CEL Solicitors: 1,500 pieces of coverage
  • We Buy Any Home: 1,057 pieces of coverage
Select Car Leasing logo
Prestige Flowers logo
CEL Solicitors logo
We Buy Any Home logo
The Health Suite logo
The Grass People logo

Our guarantee

We agree your KPIs in writing before we start. If we don't deliver, you don't pay us. No ifs. No buts. No excuses.

Who we work with

Consumer and ecommerce brands

Retailers, online brands and the products people buy every day. We time national coverage to the moments that matter to your trade, from Black Friday to Valentine's, and earn the links that keep you ranking in between. Prestige Flowers got 2,400 pieces of coverage and a 2.5x lift in branded search that way.

Professional services and B2B

Law firms, finance, property, automotive and the businesses that sell to other businesses. We make your partners and experts the people journalists ring first. CEL Solicitors became the national voice on scams: 1,500 pieces of coverage, BBC Morning Live, ITV Tonight.

Founders, leaders and high-profile individuals

The person the company is built around. Expert comment, opinion pieces, broadcast and awards that build a profile, and a calm hand when a story turns against you. We've protected reputations for businesses and individuals when it mattered most.

What our clients say

“The team at marco/richards really understands Prestige Flowers and the stories behind our brand. They’ve helped us connect with new audiences through meaningful press coverage, building recognition and trust across our key seasonal campaigns and everyday gifting occasions.”
Elise Harlock, Head of Brand, Prestige Flowers
“If you're looking for a PR agency that delivers exceptional results, then look no further than the team at marco/richards. They have worked alongside us, supporting us every step of the way. The team, who are among the nicest people you could hope to work with, have transformed our media profile, consistently securing fantastic coverage across the national press. I couldn't be happier with the service. It's superb.”
Laura Hampson, Chief Marketing Officer, CEL Solicitors
“PR has helped us cut through a bustling market. Lawncare is crowded and it's easy to get lost in the noise. Still, marco/richards has helped us consistently land strong coverage in high-quality publications, with links that really support our wider marketing and SEO efforts. Having that steady drumbeat of expert commentary has been a big win for us.”
Jonathan Davis, Ecommerce and Marketing Manager, The Grass People

Our work in action

How we work

Every brief starts with a free hour. You tell us what you need; we tell you what's realistic and what it costs.

Then the KPIs go in writing: coverage, links and outcomes, agreed before we start.

We find the stories editors will run, and build the evidence behind them: original data, expert comment, the things you know that nobody has said yet.

We pitch and place through newsroom contacts built over years, and we brief you before every interview.

We report against the KPIs, not a pile of clippings. If we're short, we keep working. If we miss, you don't pay.

Frequently asked questions

What does marco/richards do?
We're a PR agency run by former national journalists, founded in 2013, with teams in Manchester and London. We get organisations and the people who run them into the press, into search and into AI answers, and we guarantee the results in writing.
What does guaranteed results mean?
We agree clear monthly KPIs before a campaign starts and put them in writing. Depending on the campaign, those KPIs might include levels of media coverage, authoritative links, share of voice, executive profile or other agreed outcomes. We only guarantee what we genuinely believe we can deliver. If we don't deliver, you don't pay us. No ifs. No buts. No excuses.
How do we start working with you?
Start by telling us about your organisation and what you want to achieve. We’ll give you an honest view on what is realistic, which of our services are most relevant and what we think it will take to get the result you want. PR isn't right for everyone and, if we don’t think PR is the right answer, we’ll tell you. Once we agree the strategy, we set clear monthly KPIs and put them in writing before the campaign starts. And, importantly, the people you meet at the beginning are the people who work on your account. We don’t win the work and then hand it down to a junior team.

Book a free, one-hour consultation with our team

An hour with a former national journalist. You'll leave knowing what coverage is realistic for you, which stories would land, and what it would cost.

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